Jan 30, 2024
When’s the last time a customer service phone menu left you… genuinely angry? We build these systems to make things easier, layer systems on top of other systems, but who’s doing the gardening and pruning – the upkeep?
Our guest today calls this phenomenon friction. Robert Sutton has taught at Stanford since...
Jan 23, 2024
What does it take, day in and day out, to lead a group of people effectively? It’s not easy, that’s for sure. On a very granular level, leading is balancing a thousand decisions, huge and small, every day. So what guides your hand?
Republican Governor of Utah Spencer Cox is an anomaly in a time of waning...
Jan 16, 2024
We find ourselves compromising every day – it’s how things get done in a society where we all want something else. But what’s the root of compromise? Isn’t it this idea that solving the issue, whatever it is, is more important than checking off everything we want?
It can seem that those ideals have been left by...
Jan 9, 2024
In middle school physics, we learned that an object at rest has potential energy – an amount of currency it has to spend, if it wants to move. When you pull back an arrow, the potential energy flows from your muscles, to the bow, to the string, and then the string pays all that money in one go to propel the arrow –...
Jan 2, 2024
Do you know that feeling when you’re cooking, and you’ve got all your ingredients chopped and ready to go, spices measured, oven pre-heated? All that’s left is for you to spin your magic as a cook. In the kitchen, the French call it mise en place, everything in its place.
In that same vein, to disrupt yourself,...